Maintenance leaders talk rise of diagnostic tools in the shop

As vehicles are becoming more complex, shop managers are increasing the number of tools per technician to help ensure technicians have the tools they need when they need them. Noregon’s Unpacking the Commercial Vehicle Diagnostic Market 2023 report found that there were four technicians per every one diagnostic tool in 2021 versus 6:1 in 2016. That gap is expected to further narrow to 2:1 by 2026.

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