CUSTOMER CHALLENGE
A prominent retail giant found itself in need of a new logistics provider when the partnership with their previous supplier came to an end. With a mere one-week window to transition operations, they faced the challenge of maintaining store delivery flow and processing inbound shipments seamlessly.
Solution
A. Duie Pyle swiftly sourced and procured a 400,000 square foot facility to facilitate the smooth transition of operations while optimizing the retailer’s store delivery network. Leveraging the existing Pyle workforce, they efficiently onboarded over 200 new employees within 45 days, ensuring a complete operational setup.
In response to the evolving logistics landscape, A. Duie Pyle introduced a customized integrated platform that offered the customer and its stores real-time insights into daily shipments, workflow visibility, and overall enhanced operational transparency.
The transition to a strategically superior location significantly enhanced delivery operations to the customer’s stores. A. Duie Pyle was also able to provide a more sustainable and reliable labor force. This flexibility enabled Pyle to efficiently accommodate seasonal peaks in business.
RESULTS
The outcome spoke volumes. Improved metrics in damages, on-time deliveries, and overall service to the customer’s store network were achieved. The success of our partnership paved the way for growth and additional opportunities within the customer’s network.
Over the past 18 months, our collaboration has flourished, leading the customer to expand our involvement by adding to our overall store delivery count. The optimization efforts have not only met expectations but exceeded them, solidifying A. Duie Pyle as a trusted logistics partner for the long term.
Solution
A. Duie Pyle swiftly sourced and procured a 400,000 square foot facility to facilitate the smooth transition of operations while optimizing the retailer’s store delivery network. Leveraging the existing Pyle workforce, they efficiently onboarded over 200 new employees within 45 days, ensuring a complete operational setup.
In response to the evolving logistics landscape, A. Duie Pyle introduced a customized integrated platform that offered the customer and its stores real-time insights into daily shipments, workflow visibility, and overall enhanced operational transparency.
The transition to a strategically superior location significantly enhanced delivery operations to the customer’s stores. A. Duie Pyle was also able to provide a more sustainable and reliable labor force. This flexibility enabled Pyle to efficiently accommodate seasonal peaks in business.