Challenge
In addition to having a private fleet, this grocer was utilizing outside carriers for dedicated supplementation to meet growth demands and guarantee shipping volumes were met. As extensions of their business, it was necessary that transportation partners performing these key supply chain functions match the retailer’s level of customer focus and employee loyalty. Finding a logistics provider with an employee-centered, service-oriented culture capable of answering ongoing driver retention issues was becoming imperative for maximizing the efficiency of the company’s supply chain. In search of a carrier who could offer both network and driver capacity, while also remaining attentive to their core values, the retailer was experimenting with numerous transportation options, with more and more loads being handled by multiple carriers for distribution. The dependence on more carriers consequently meant inconsistent, unpredictable fluctuations in pricing. This was occurring during regular business levels and with a limited supply of drivers, so when surge business periods arrived, the scenario was exponentially exacerbated.
Opportunity
Recognizing an overlap in values and alignment on core business principles, holding mutually rich traditions and robust, employee-shaped company cultures, A. Duie Pyle’s ‘Service First’ customer focus and extensive infrastructure were employed to alleviate these capacity pressures. With Pyle’s strong record of driver retention, unmatched network resources within the convoluted and dense Northeastern metropolitan region, combined with a comprehensive integrated analytical approach, a perfect confluence was formed for addressing the retailer’s transportation and distribution needs.
Solutions Design
Perishable food products need to move and they need to move on-time and with consistency. For a food retailer, strategic network layout is essential, especially when operating refrigerated vans requiring temperature monitoring and repower opportunities. For this leading regional food retailer, functional assets within their service area capable of augmenting their own existing fleet were critical. They also required a more flexible model that was capable of stabilizing pricing volatility and supplying additional support during peak business surges. However, in order to tackle pricing and surge support it was first necessary to confront the driver capacity problem.
Results & The A. Duie Pyle Advantage
Outstanding service, best-in-class technology, and depth of resources made possible new recruitment strategies for reducing reliance on outside carriers. With drivers being provided the best equipment on the road, bolstered by Pyle’s reputation for maintaining a strong company culture, more drivers were on-boarded and retained. A rolling start-up was implemented that brought Pyle’s resources into use with our regional terminal network becoming readily available for support when circumstances required. Steadier pricing was negotiated for seasonal surge demands permitting a more invariable model that included productivity pay incentives for drivers. Once the engineered design was put into effect, the retailer was able to make longer runs throughout the Mid-Atlantic courtesy of Pyle’s extensive network. As a result, the disorganized inconsistency of multiple carriers was now centralized into a more manageable and integrated operation. The retailer was able to completely fill all loads and drastically improve service in their coverage area. Bringing Pyle on board as a partner not only provided the private carrier and its internal customers with an effective supply chain solution, it also offered the peace of mind that comes with knowing the right people, right resources, and–above all–the right culture are working for the success of your business.
Bringing Pyle on board as a partner not only provided the private carrier and its internal customers with an effective supply chain solution, it also offered the peace of mind that comes with knowing the right people, right resources, and–above all–the right culture are working for the success of your business.
Opportunity
Recognizing an overlap in values and alignment on core business principles, holding mutually rich traditions and robust, employee-shaped company cultures, A. Duie Pyle’s ‘Service First’ customer focus and extensive infrastructure were employed to alleviate these capacity pressures. With Pyle’s strong record of driver retention, unmatched network resources within the convoluted and dense Northeastern metropolitan region, combined with a comprehensive integrated analytical approach, a perfect confluence was formed for addressing the retailer’s transportation and distribution needs.
Solutions Design
Perishable food products need to move and they need to move on-time and with consistency. For a food retailer, strategic network layout is essential, especially when operating refrigerated vans requiring temperature monitoring and repower opportunities. For this leading regional food retailer, functional assets within their service area capable of augmenting their own existing fleet were critical. They also required a more flexible model that was capable of stabilizing pricing volatility and supplying additional support during peak business surges. However, in order to tackle pricing and surge support it was first necessary to confront the driver capacity problem.
Results & The A. Duie Pyle Advantage
Outstanding service, best-in-class technology, and depth of resources made possible new recruitment strategies for reducing reliance on outside carriers. With drivers being provided the best equipment on the road, bolstered by Pyle’s reputation for maintaining a strong company culture, more drivers were on-boarded and retained. A rolling start-up was implemented that brought Pyle’s resources into use with our regional terminal network becoming readily available for support when circumstances required. Steadier pricing was negotiated for seasonal surge demands permitting a more invariable model that included productivity pay incentives for drivers. Once the engineered design was put into effect, the retailer was able to make longer runs throughout the Mid-Atlantic courtesy of Pyle’s extensive network. As a result, the disorganized inconsistency of multiple carriers was now centralized into a more manageable and integrated operation. The retailer was able to completely fill all loads and drastically improve service in their coverage area. Bringing Pyle on board as a partner not only provided the private carrier and its internal customers with an effective supply chain solution, it also offered the peace of mind that comes with knowing the right people, right resources, and–above all–the right culture are working for the success of your business.